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FAQ

Q. Where do I go to find drivers for my motherboard?

A.

Abit
ASUS
Biostar
MSI
Intel
Gigabyte

Q. Where do I find updates for my nero software?

A. You may go to http://www.nero.com to locate updates for your Nero software.

Q. Where do I go to get updates for my version of microsoft office?

A. You can go to http://office.microsoft.com.

Q. I appear to be getting a lot of advertisements and pop-ups, what should I do?

A. Pop-ups and advertisements are caused by "Spyware" or "Ad-ware". These "Malwares" as they are commonly referred to can cause your machine to run slow and even cause the loss of internet. There are a couple of good ways of preventing them from getting on your computer. First, purchase a good ad-ware program. Examples would be Norton Anti-spyware, spy sweeper, AVG antispyware, etc. Beware of programs advertised on your infected computer to remove the Mal-ware as they are Mal-ware as well. If the software that you purchase is unable to remove the infection, you may need to bring it into the shop to have a professional cleaning done.

Secondly, watch where you surf! Many websites that have "free" games or look like the offical website may infect your computer. Most game websites want you to install software to play games. If you are unsure if it truly is required software, don't install it. These include OIN (Outerinfo Network), Freeze, Hotbar, Gator and many others. These are not required to play the games, they merely generate more pop-ups. Try to avoid these sites.

Another common website issue is the full URL of the site. Most schools and Colleges use the .edu extension on their URL. If you come across a school that uses a .com, verify that you have the correct URL, as this may be a dummy site intend to infect your machine. And lastly, watch your spelling. Many mistyped URLs are setup as infected sites. Double check your spelling. If you go to the wrong site, close the website with the X in the upper right hand corner of your screen, never close it by the X insideof the page. This may be a link to install an infected program!

 

 


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